GREYSON EYEWEAR · LEGAL

Terms of Service

Terms and Conditions of Sale and Use

LAST UPDATED · SEPTEMBER 15, 2026

TERMS & CONDITIONS

Overview

This website is operated under the trade name Greyson Eyewear. Throughout this Site, the terms “we”, “us” and “our” refer to Greyson Eyewear.

Greyson Eyewear offers this website, including all information, tools and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site and/or purchasing one of our products, you engage in our “Service” and agree to be bound by these Terms and Conditions of Sale and Use (the “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the Site, including, without limitation, visitors, customers, merchants and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing any part of the Site or using it, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not access the website or use the Services offered through it.

Any new features or tools added to the store in the future will also be subject to these Terms.

You may review the most current version of these Terms at any time on this page. We reserve the right to update, modify or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to review this page periodically for changes.

Your continued use of the Site after changes are posted constitutes acceptance of those changes to the extent permitted by applicable law.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to offer and sell our products and Services to you.

01
DELIVERY 5–7 business days
02
RETURNS 14 days after receipt
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SUPPORT contact@greysoneyewear.com
ARTICLE 01

Online Store Terms

By agreeing to these Terms, you represent that you have reached the age of majority in your country, state or province of residence, or that you have reached the age of majority and have given your consent to allow any minor dependants under your responsibility to use this Site.

You may not use our products or Services for any illegal or unauthorized purpose.

In your use of the Service, you must not violate any laws applicable in your jurisdiction, including laws relating to copyright, trademarks and intellectual property.

You must not transmit any worms, viruses, malware or code of a destructive nature.

Any breach or violation of these Terms may result in termination of your access to the Services to the extent permitted by applicable law.

ARTICLE 02

General Conditions

We reserve the right to refuse Service to any person where we have a legitimate reason to do so and to the extent permitted by applicable law.

You understand that your content, excluding protected payment information handled in accordance with applicable standards, may be transferred across various networks and may be subject to technical modifications necessary to conform and adapt to technical requirements of connecting networks or devices.

Payment information is protected and encrypted during transmission in accordance with the systems and security standards used by our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact provided through the Site without our prior written authorization.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 03

Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that information available on this Site is accurate, complete and current.

However, except where required by applicable law, we do not guarantee that all information presented will always be error-free, complete or up to date.

The content on this Site is provided for general informational purposes and should not necessarily be relied upon as your sole source of information where additional information is required to make a decision.

This Site may contain certain historical information. Historical information may no longer be current and is provided for reference only.

We reserve the right to modify the contents of the Site at any time, subject to our legal obligations.

ARTICLE 04

Changes to the Service and Prices

Prices for our products may be changed without notice for future orders.

A price change will not affect an order that has already been completed, except where applicable law permits or requires otherwise.

We reserve the right to modify, suspend or discontinue all or part of the Service or its content to the extent permitted by law.

We will not be liable to you or any third party for any modification, suspension or discontinuation of the Service where such limitation of liability is permitted by applicable law.

Prices may be displayed and/or processed in different currencies depending on factors including the customer's country, store settings and available currency conversion features.

The final amount, applicable currency and any applicable charges are presented to the customer before the order is completed.

ARTICLE 05

Products or Services

Certain products or Services may be available exclusively online through our website.

These products or Services may be available in limited quantities and may be subject to return or refund in accordance with our Return and Refund Policy and any mandatory consumer rights granted under applicable law.

We have made reasonable efforts to display as accurately as possible the colors, shapes, apparent dimensions and images of our products.

However, we cannot guarantee that the display of colors and details on your screen will perfectly match the physical product. Appearance may vary depending on your device, display, brightness and settings.

PRODUCT INFORMATION

Unless expressly stated otherwise on a product page, eyewear sold by Greyson Eyewear is non-prescription eyewear without corrective lenses, intended for visual comfort and blue-light filtering.

These products are not prescription glasses and are not intended to diagnose, treat, cure or prevent any disease or medical condition.

Information presented on our Site regarding visual comfort or product features is not a substitute for advice from an optometrist, ophthalmologist, physician or other qualified healthcare professional.

We reserve the right to limit sales of our products or Services to any person, geographic region or jurisdiction where legally permitted.

We may limit the quantities available of certain products.

All product descriptions and prices may be changed at any time for future orders.

We also reserve the right to discontinue any product at any time.

Nothing in these Terms limits any statutory warranty or other mandatory rights available to consumers under applicable law.

ARTICLE 06

Accuracy of Billing and Account Information

We reserve the right to refuse or cancel an order where we have a legitimate reason to do so, including reasonable suspicion of fraud, an obvious error, product unavailability, abuse of the Service or a violation of these Terms.

Where permitted, we may limit or cancel quantities purchased per person, household or order.

These restrictions may include orders placed using the same customer account, the same payment method and/or the same billing or shipping address.

If we need to modify or cancel an order, we may attempt to notify you using the contact information provided at the time the order was placed.

We also reserve the right to limit or prohibit orders that reasonably appear to have been placed by unauthorized resellers, distributors or dealers.

You agree to provide current, complete and accurate order, billing and account information.

You also agree to promptly update your information when necessary to allow us to complete your transaction or contact you.

For more information, please review our Return and Refund Policy.

ARTICLE 07

Optional Tools

We may provide you with access to tools offered by third parties over which we do not necessarily exercise control.

You acknowledge that these third-party tools may be provided “as is” and “as available”, subject to any protections granted to you by applicable law.

Your use of these tools may also be subject to the terms and policies of the applicable third-party provider.

We may also offer new Services, features, tools or resources through our Site in the future.

These new features and Services will also be subject to these Terms.

ARTICLE 08

Third-Party Links

Certain content, products or Services available through our Service may include materials from third parties.

Links on our Site may direct you to third-party websites that are not affiliated with Greyson Eyewear.

We do not necessarily control these websites and are not responsible for their content, policies or practices to the extent permitted by law.

Before entering into a transaction with a third party, we recommend that you carefully review its policies and terms.

Questions regarding a product or Service sold directly by a third party should be directed to that third party.

This provision does not limit Greyson Eyewear's obligations regarding products sold directly to you by Greyson Eyewear.

ARTICLE 09

User Comments, Suggestions and Other Submissions

If you send us ideas, suggestions, proposals, comments, photographs, reviews or other content, you grant us, to the extent permitted by law and subject to applicable rights, the right to use, reproduce, modify, publish, distribute, translate and display such content in connection with our business activities.

Unless otherwise agreed or legally required, we are not obligated to maintain in confidence comments that were not submitted to us on a confidential basis, to provide compensation for such comments, or to respond to them.

We may monitor, edit or remove content that we reasonably consider unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree not to submit content that violates the rights of third parties, including copyright, trademark, privacy or other personal or proprietary rights.

You must not submit unlawful content or malicious software that could affect the operation of the Service.

You may not use a false email address, impersonate another person or mislead us as to the origin of any comment.

You are responsible for the content you publish and for its accuracy.

ARTICLE 10

Personal Information

The collection, use, disclosure, retention and processing of your personal information in connection with your use of our store is governed by our Privacy Policy, together with applicable privacy and data protection laws.

ARTICLE 11

Errors, Inaccuracies and Omissions

Occasionally, information on our Site or within the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery times or product availability.

We reserve the right to correct any error, inaccuracy or omission and to change or update information.

Where an obvious error affects an order, we may take any action permitted by applicable law, including contacting the customer to correct the situation or, where legally permitted, cancelling and refunding the order.

We are not required to update all information within the Service except where required by applicable law.

ARTICLE 12

Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content:

We reserve the right to terminate your use of the Service for violating any of these prohibited uses to the extent permitted by law.

ARTICLE 13

Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of the Service will always be uninterrupted, timely, secure or error-free.

We do not guarantee that all results that may be obtained from the use of the Service will meet every particular expectation of each user.

You agree that we may occasionally remove the Service or suspend certain functionality, subject to obligations imposed on us by law.

To the fullest extent permitted by applicable law, Greyson Eyewear and the persons involved in operating its Service will not be liable for indirect, incidental, special or consequential damages resulting from use of the Service where such exclusion is legally permitted.

IMPORTANT

Nothing in these Terms is intended to exclude, restrict or modify any right, statutory warranty or remedy that cannot legally be excluded or limited, including applicable consumer rights.

ARTICLE 14

Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Greyson Eyewear and its partners, service providers, subcontractors, suppliers and employees from reasonable third-party claims arising directly from your breach of these Terms, applicable law or the rights of a third party.

This provision does not apply to the extent a claim results from a fault or legal obligation attributable to Greyson Eyewear.

ARTICLE 15

Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will nevertheless remain enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms, and such determination will not affect the validity and enforceability of the remaining provisions.

ARTICLE 16

Termination

Obligations and liabilities incurred by the parties before the date of termination will survive termination of these Terms where their nature requires them to do so.

These Terms remain effective until terminated in accordance with their provisions.

You may stop using our Services at any time.

We may also suspend or terminate your access to the Service if we have reasonable grounds to believe that you have breached a material provision of these Terms, subject to applicable law.

ARTICLE 17

Entire Agreement

Our failure to exercise or enforce a right or provision of these Terms immediately does not constitute a waiver of that right or provision.

These Terms, together with any policies and rules posted on our Site in relation to the Service, constitute the agreement applicable between you and us regarding your use of the Service, subject to mandatory rights provided by law.

Any ambiguity in the interpretation of these Terms will not automatically be interpreted in favor of the party that drafted them where applicable law provides otherwise.

ARTICLE 18

Governing Law

These Terms, together with any separate agreement through which we provide you with Services, are governed by the applicable laws of the Province of Quebec and the federal laws of Canada applicable therein , subject to any mandatory consumer protection or private international law rules that may apply depending on the customer's place of residence.

Where a customer benefits from mandatory rights under the laws of their country, state, province or territory of residence, nothing in these Terms is intended to remove those rights where they cannot legally be excluded by contract.

ARTICLE 19

Changes to These Terms

You may review the most current version of these Terms at any time on this page.

We reserve the right, to the extent permitted by law, to update, modify or replace any part of these Terms by posting changes on our website.

It is your responsibility to review our Site periodically for changes.

Changes take effect in accordance with applicable law. Your continued use of the Site after they become effective constitutes acceptance of the revised Terms where that form of acceptance is legally valid.

ARTICLE 20

Contact Information

For any questions regarding these Terms and Conditions of Sale and Use, you may contact Greyson Eyewear using the following details:

CONTACT Greyson Eyewear

1071 boulevard Roland-Godard
Saint-Jérôme, Quebec
Canada

contact@greysoneyewear.com greysoneyewear.com
RETURNS

Returns and Refunds

Eligible return requests must be made within 14 days after receipt of the order.

Unless applicable law provides otherwise, or unless the product received is defective, damaged or incorrect due to an error for which Greyson Eyewear is responsible, return shipping costs are the responsibility of the customer.

Detailed conditions regarding product eligibility, condition, return procedures, refunds and any applicable exceptions are set out in our Return and Refund Policy.

NEED ASSISTANCE?

We're here to help.

Questions about these terms or your order? Contact the Greyson Eyewear team.

CONTACT OUR TEAM